F.A.Q’S &
OTHER DETAILS

The recommended dosages are clearly stated on each product.

BODY:
2 capsules daily or as needed.

BLISS:
2 capsules daily or as needed.

SKIN:
2 capsules daily or as needed.

WEIGHT:
2 capsules daily or as needed.

WOMAN:
3 capsules daily, but only 3-4 days before, during and up to 2 days after your menstrual cycle

If you have an acute issue for which you think a higher dosage would be required, it is perfectly safe to do so until it subsides. For example, if you feel you may get the flu, it is fine to take 4 capsules of BODY a day, to give your body that extra immune boost. Only WOMAN should not be taken in a higher dosage than recommended.

The optimal way to take each G Herbal products is as follows:

BODY::
One capsule in the morning and one capsule in the afternoon or early evening.

BLISS::
One capsule in the morning and one capsule in the afternoon or early evening. Or as required by your overall mood.

SKIN::
Two capsules in the evening.

WEIGHT::
One capsule in the morning and one capsule in the evening.

WOMAN::
Two capsules in the morning and one capsule in the evening.

It is not required to take G Herbal products with food.

It is unlikely that G Herbal products will adversely interact with pharmaceuticals. However, even natural foods can react with some prescription drugs. Therefore, if you are taking any medication or are under medical supervision for any condition, it is very important that you consult with your medical practitioner first before taking any supplements.

Yes, you can. There is no need to change your current routine in order to add G Herbal to the mix.

Yes, G Herbal products are safe to take whilst taking antibiotics. The ingredients in the G Herbal formulations, especially G 1708 Body, provide your body with the optimal support to help fight infection and help restore your body to maximum health.

G Herbal can be taken at any time of day that suits your schedule. None of the ingredients contain stimulants that risk keeping you awake. Likewise, none of the ingredients are known to cause drowsiness during the day. However, G 1708 Body does increase your energy levels, as such some people may experience higher alertness levels at night.

G Herbal products have no known unfavourable side effects and contains no allergens. We have specifically selected ingredients based on safety and efficacy. However, it is possible for almost anything to cause a reaction in individual cases. If you experience any reaction, it is recommended to stop taking the supplement and if necessary, seek medical advice.

If you miss a dose, don’t worry. Just take the missed dose when you remember.

G Herbal products has been formulated for men and women of all ages.

Yes, G Herbal formula has been developed as a suitable supplement for both men and women to help support ultimate health and wellbeing.

We do not recommended our products for women who are pregnant and/or breast-feeding without your doctors consent. If you are pregnant, we advise to check with your doctor first before taking any food supplements. G Herbal products are not formulated as a pregnancy or breast-feeding supplement and, as women have specific nutritional requirements during pregnancy and breast-feeding, it is recommended to follow the advice of your doctor or midwife.

All G Herbal products are vegan friendly right down to the veggie capsules.

Yes. All G Herbal products are nut and dairy free.

Yes. All G Herbal products are gluten free.

No. All our products are allergen free.

Yes. All our products have Halal certification.

It is not recommended to keep G Herbal products in the fridge. We advise keeping your G Herbal products on display in your home as a reminder to take it. It should be kept at a temperature below 30 degrees Celsius. They should be kept out of reach of children and it should not be displayed in direct sunlight or close to heat sources such as radiators, cookers, or under strong lights.

Subscriptions are an easier way to keep yourself healthy-er. Subscribe to your favourite products and enjoy a saving over the cost of buying once. Subscriptions on all products are a 2 (two) purchase commitment.

BLISS | BODY | SKIN | WEIGHT
1st Renewal Payments will be charged 25 days from the date of initial purchase. We do this to ensure you never run out of products. All subsequent renewals will be charged at Monthly (30 day) intervals.

WOMAN
Each package of WOMAN is a 2 (two) months supply. Renewal payments for subscriptions of WOMAN are processed at intervals of 2 months (60 days)

NEED HELP?
We’re always here for you. Contact us via the form here for extra support.

Subscriptions require a registered account in order to function. This allows for us to be able to store subscription data, preferences and process renewals on your behalf.

With Subscriptions as with all orders processed on gherbal.com we never store any payment information on our servers. All payments and payment information is stored and processed by Stripe.

Going on vacation? Still have capsules left over? No Problem. We make it uber easy to Pause or Suspend your subscription. Head over to Subscriptions in your My Account dashboard and view the Subscription you would like to Pause. Find the button titled “SUSPEND” under the Actions section. As they like to say in America “It’s as easy as pie”.

Simply follow the same steps above to ReActivate any Paused/Suspended subscriptions.

Of course. Variety is the spice of life after all! And we understand that personal needs vary from time to time.

Changing a subscription from one product to another is simple and straight forward. Head over to the Subscriptions tab in your My Account dashboard and view the Subscription you would like to change.

Scroll to Product under “Subscription totals” and click the button “Change Subscription or Reorder Test Tubes”.

Select the product variation you would like begin receiving. This will take you through the cart and check out process with a $0 checkout total. Don’t worry, there’s no need to re-enter any information. In the Cart and Checkout pages you will see an updated total for your next renewal based on the price of the new product variation selected.

When you choose to change Subscriptions your first order of the new product selected will arrived packaged with 3 (three) new test tubes, followed by refill pouches on subsequent renewals.

Changes too Subscriptions must occur before 10:00pm (22:00hrs) the day before your renewal payment is due. Subscription changes made after 10pm (22:00hrs) the day before your renewal date, will take effect the following month.

*Please note: Subscription need to be Active (not On Hold) in order to be able to change product.

We hope it never comes to that, however we fully appreciate life circumstances change. Cancelling a subscription is a very straightforward process.

Visit the Subscriptions tab in your My Account dashboard and view the Subscription you would like to cancel.

Under Actions simply click the “CANCEL” button and “Voila” you will not be charged any future renewal payments.

We are all trying to do our part in being more sustainable and environmentally (which is why refill pouches ROCK!), however “Life Happens” things get lost and/or damaged and sometimes it’s just nice getting a fresh set of tubes.

Reordering test tubes follows the same easy steps as Changing a Subscription.

Head over to the Subscriptions tab in your My Account dashboard and view the Subscription you would like to order new test tubes for.

Scroll to Product under “Subscription totals” and click the button “Change Subscription or Reorder Test Tubes”.

Select the product variation you are currently subscribed too. This will take you through the cart and check out process with a $0 checkout total. Don’t worry, there’s no need to re-enter any information.

By following these simple steps your next renewal will ship out in a box with 3 (three) new test tubes.

*Please note: Subscription need to be Active (not On Hold) in order to reorder test tubes.

Changing Payment Method or the card you have on file is super easy.

Visit the Subscriptions tab in your My Account dashboard and view the Subscription you would like to update your payment method for.

Update your payment method, select if you would like to use the new payment method for all your active subscriptions and complete the process by clicking the “Change Payment Method” button at the bottom of the screen.

When updating payment details, as with all orders processed on gherbal.com we never store any payment information on our servers. All payments and payment information is stored and processed by Stripe.

Updating the shipping address where you receive your subscription is a straight forward process.

Visit the Subscriptions tab in your My Account dashboard and view the Subscription you would like to update the shipping address for. Click “Change Address” and enter the new shipping details of where you would like to receive your subscription.

Same as with Payment Method you can select to update your shipping address for a single or all active subscriptions.

All prices on gherbal.com are quoted in USD inclusive of all taxes and duties. What you see is what you pay, no bothersome bills from couriers or customs.

All prices are subject to change without notice.

CRDEIT CARDS
G Herbal accepts Visa, Mastercard, American Express, Diners, JCB and Discover.

PAYPAL
You can also choose to pay with PayPal. When selecting PayPal at checkout, you will be directed to the PayPal site to ‘Log In’ and review the amount shown before clicking ‘Pay Now’. Once this transaction is complete, you will be redirected back to gherbal.com.

APPLE PAY
Apple Pay is a safer way to pay, and even simpler than using your physical card. Apple Pay is easy and works with the Apple devices you use every day. The Apple Pay option will be visible and available to eligible users on supported devices and browsers.

GOOGLE PAY
Google Pay is a safer way to pay, every day. Google Pay is easy and works with the devices you use every day. The Google Pay option will be visible and available to eligible users on supported devices and browsers.

Your credit card will be charged at the time of purchase, once your order is accepted and processed.

If your payment was unsuccessful: Please check that you’ve correctly entered your card’s billing details (such as the security code and billing address) into our system. If the issue continues, please contact us here.

At various times while using our site you will provide us with personal information. This includes when you register for an account, sign up for our email newsletter, contact us or place an order online.

We do not store or keep your credit card information at G Herbal. Pte. Ltd.

For more information on our policies and terms please review, our Terms & Conditions.

To learn more about how we handle your privacy, please see our Privacy Policy.

During the payment process you will provide G Herbal Pte. Ltd. with your address and financial information, including other delivery and payment details.

G Herbal Pte. Ltd. does not store any details credit card information on its servers. G Herbal Pte. Ltd. uses Stripe for its online credit card transactions. Stripe is a leading provider of payment solutions whose software, systems and procedures have been assessed and certified to comply with PCI Data Security Standards.

G Herbal Pte. Ltd. does not have access to your card number as this credit card payment is secured by Stripe. Credit card information is encrypted and stored in a system completely isolated from Stripe. At no time is unencrypted card data stored on disk either inside Stripe’s system or in the card storage system.

Card information is referenced only through the use of a token. This token is not derived from any form of your card information. Visit the Stripe website for more information on online credit card payments.

To learn more, please see our Privacy Policy.

All Coupon/Promo codes can be entered on either the Cart or Checkout pages of ghwerbal.com.

Terms and usage conditions vary for each individual promotion and coupon. Please check the original offer for more details or contact us here with details.

They’re as good as cash.

All available Store Credit and Gift Cards are held in a wallet in your My Account dashboard.

You are able to select to apply available Store Credit or Gift Cards towards your purchase on the Cart and/or Checkout pages of gherbal.com.

For subscription renewals any available Store Credit or Gift Card Amounts attached to your account will automatically be applied to your next renewal payment.

You can use a promo code along with free shipping when your order total meets our Free Standard Shipping minimum, as stated, and applies to your shipping location. Other offers advertised on the website without a code will be automatically applied and can be used with a code-based offer.

Please always refer to the Offer Details as stated in the Offer Email or dedicated Offer Webpage for the most accurate representation of limitations and exclusions on our current offers.

If you are experiencing difficulties completing a purchase using a coupon/promo code please contact us here with the product you were attempting to purchase and the 7 Character code you are applying.

The easiest way to find out about recent and ongoing offers is to subscribe to our mailing list here to stay up to date with all of our offers.

Another great way to stay up to date is to follow us on:
Instagram @wearegherbal
Facebook @gherbal

You can choose if you would like to receive promotional emails from us by Subscribing or Unsubscribing to our Email Newsletter.

Certain emails like order confirmation, shipping confirmation, and renewal payment reminders are sent by default and required in order for us to process order and therefore cannot be unsubscribed from.

We do and we’ve made it super simple. No points to calculate, no unobtainable rewards levels. It’s easy and straight forward.

Give $15, Get $15

Introduce friends and colleagues to G Herbal and they will immediately receive $15 off their first purchase at gherbal.com.

For every successful referred purchase, you will receive $15 Credit that will automatically be deducted from your next purchase or subscription renewal payment. There is no limit to the referrals you can earn. So KEEP Sharing!

Visit the Referrals tab in your My Account dashboard.

Here you will see the Referral Credits earned, the remaining balance, and the friend/customer that generated the referral credit on your behalf along with the date of their purchase.